Booking Sequence

Step 1: Easy Request & Soft Hold

Submit your preferred service and ideal timing. Your requested visit is placed on a 24-hour soft hold while details are reviewed.

Step 2: Concierge Detail Review

Our concierge appointment coordinator reviews your selections and contacts you to confirm your service details, timing, and desired hair outcome so everything aligns with your visit.

Step 3: Precision Confirmation

Before payment, we finalize your service plan, preparation details, and expectations so you know exactly what to expect before your reservation is secured.

Step 4: Choose Your Payment Path

Once your details are approved and aligned, you select your preferred option: 50% deposit, a Madre payment plan, or available third-party financing such as Affirm.

Step 5: Reservation Confirmed

After your payment choice is completed, your visit is fully secured and reserved exclusively for you.