Booking Sequence

Step 1: Easy Request & Soft Hold
Submit your preferred service and time. Your requested appointment is placed on a 24‑hour soft hold.

Step 2: Concierge Detail Review
Our concierge appointment coordinator reviews your selections and contacts you to confirm that your service, timing, and hair goals are exactly what you desire for that visit.

Step 3: Choose Your Payment Path
Once details are aligned, you select your preferred option: 50% deposit, a Madre payment plan, or available third‑party financing such as Affirm.

Step 4: Appointment Secured
After your payment choice is completed, your appointment is fully secured and reserved specifically for you.